All Stories
Real experiences from real people. Every story helps build a case for change.
Credit Card ProblemsCredit DamageHidden Fees
I was a member with Amex for 15 years. I had a 50 thousand dollar credit limit. Never missed a payment once in 15 years. I decided to get Amex busines...
Credit Card ProblemsCredit DamageOverdraft Fees
I was a member with Amex for 15 years. I had a 50 thousand dollar credit limit. Never missed a payment once in 15 years. I decided to get Amex busines...
Credit Card ProblemsCredit DamagePoor Customer Service
I was a member with Amex for 15 years. I had a 50 thousand dollar credit limit. Never missed a payment once in 15 years. I decided to get Amex busines...
Credit Card ProblemsCredit DamageOverdraft Fees
I was a member with Amex for 15 years. I had a 50 thousand dollar credit limit. Never missed a payment once in 15 years. I decided to get Amex busines...
Credit Card ProblemsCredit DamageHidden Fees
I was a member with Amex for 15 years. I had a 50 thousand dollar credit limit. Never missed a payment once in 15 years. I decided to get Amex busines...
Hidden Fees
Undisclosed monthly fees adding up to hundreds per year
Poor Customer Service
Terrible customer service - hung up on multiple times
Hidden Fees
Undisclosed monthly fees adding up to hundreds per year
Hidden FeesPoor Customer Service
Unauthorized accounts opened without consent, then charged fees
ATM IssuesHidden Fees
ATM malfunction resulted in lost card and unexpected fees
Overdraft Fees
Massive overdraft fee for being just $2 short - predatory practices
Account ClosurePoor Customer Service
Account closed without warning, funds frozen for weeks
Poor Customer Service
Terrible customer service - hung up on multiple times
Account ClosurePoor Customer Service
Account closed without warning, funds frozen for weeks
Overdraft Fees
Massive overdraft fee for being just $2 short - predatory practices
Overdraft Fees
Massive overdraft fee for being just $2 short - predatory practices
Hidden FeesPoor Customer Service
Unauthorized accounts opened without consent, then charged fees
Hidden Fees
Undisclosed monthly fees adding up to hundreds per year
Account ClosurePoor Customer Service
Account closed without warning, funds frozen for weeks
ATM IssuesHidden Fees
ATM malfunction resulted in lost card and unexpected fees
Poor Customer Service
Terrible customer service - hung up on multiple times
Hidden FeesPoor Customer Service
Unauthorized accounts opened without consent, then charged fees
Hidden FeesPoor Customer Service
Unauthorized accounts opened without consent, then charged fees
ATM IssuesHidden Fees
ATM malfunction resulted in lost card and unexpected fees
Overdraft Fees
Massive overdraft fee for being just $2 short - predatory practices
Payment RejectionForced EscrowCredit Damage
After never missing a payment in 20 years, UWM rejected my payments and destroyed my credit score through their forced escrow scheme.
Despite having funds available and attempting to pay, UWM manipulated their system to create a default situation.
American Express suddenly closed my account citing "unusual activity" - the activity was paying off my balance in full.
Discovered Wells Fargo had opened multiple accounts in my name, racking up fees on accounts I never authorized.